Sleep & Linen module
- Bedsheet, pillowcase, duvet cover
- Bath towel + face towel
- Pillows + 13.5 tog all-season duvet
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For students, interns, and young professionals moving to London
Land in London with the messy bits already handled.
SoftLanding helps you arrive with your admin prepared, essentials delivered, and first-week decisions already organized.
Student Admin from £69 with .ac.uk · Admin Only £99 · Arrival Complete from £189 · No card needed
Kit at your door before you arrive
Admin prepared, not just linked
Delivery window confirmed 48hrs before
Arrival-week support if anything's wrong
Real humans if anything goes wrong
How it works
Three steps. One soft landing.
From signing up to your first night in London — the whole flow, in one go.
01
Tell us about your move
A two-minute intake: dates, accommodation, household, reason. We build a tailored plan instantly — no card needed.
02
We prepare everything
Admin drafted (SIM, bank, council tax, GP). Kit packed and routed to your address. Delivery slot confirmed 48 hours before you land.
03
You walk in, ready
Kit waiting at the door. Admin one-tap away. Dashboard tracks what's done and what only you can finish — bank ID, signatures, in-person steps.
What's in your kit
The basics, the admin, and a friend who's done this before.
Three layers: a physical kit at the door, your admin already prepared, and honest local advice from someone who actually lives here.
Physical kit
A usable home, on day one.
Kitchen module
- Plate, bowl, cutlery, mug
- Pan + kettle
- Knife + chopping board
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Bathroom module
- Toilet paper, soap
- Shampoo, body wash, toothpaste
- Bath mat
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Pantry module
- Salt, pepper, oil
- Tea, coffee, sugar
- Pasta, rice, tinned tomatoes
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At your door before you land — delivery slot held 48 hours ahead.
Admin kit
The paperwork, already in motion.
- SIM ordered and posted before you arrive
- Bank application drafted (Monzo / Wise) — just add ID
- Council tax form mapped to your borough, ready to sign
- GP shortlist for your postcode + pre-filled registration
- Broadband shortlisted, contents insurance picks compared
Local knowledge
A trusted friend, not a travel blog.
- Opinionated guidance for your actual neighbourhood
- First-week checklist, sequenced day-by-day
- Limited post-arrival support if something goes sideways
- Honest picks — not affiliate links dressed as advice
- Written by people who actually live in East London
What we do
Done for you. Or guided, step by step.
Where UK rules let us, we just do it. Where they require you — ID checks, signatures, in-person confirmation — we research, decide, and pre-fill so all you do is the bit only you can.
Done for you
We do it
SIM card ordered & delivered
Pre-ordered and posted, ready for activation when you land. No phone-shop queue.
Home kit assembled & delivered
Linen, kitchen, bathroom, pantry — at your door before you arrive. (Ready & Settled tiers.)
Broadband shortlisted & ready to order
We compare providers for your address and prepare the order — placed where the provider's rules allow. You just need to be home for installation. (Settled tier.)
Borough & council tax research
We identify your borough, the right form, and the exact submission path so you don't have to figure it out.
GP shortlist for your postcode
We find the closest accepting surgeries and pre-fill the registration form, ready to submit.
Prioritised first-week plan
Day 1, day 3, week 1, week 2 — sequenced for you so the right thing happens at the right time.
Guided by us
You finish in minutes
Bank account — finish in ~10 min
We prepare the Monzo or Wise application with the details you've shared. You enter your own credentials and complete ID verification in the app — UK rules require it's you.
Council tax — submit in ~5 min
Form is prepared and the path is mapped. You sign and submit; the council needs the named tenant to confirm.
GP registration — confirm in person
Form is ready to hand in or upload. Some surgeries require you to confirm ID in person on first visit.
Contents insurance — buy in ~5 min
We compare 5 providers for your postcode and household and give you 3 honest picks. You choose and pay.
TfL account & Oyster — 5 min setup
We walk you through account creation and contactless setup so London transport billing is never a guessing game.
NHS app & health setup
Step-by-step walkthrough for prescriptions, GP messaging, and referrals — you sign in with your details.
Pricing
Choose the level of help you need.
One all-in price per plan. Tell us what your home already has and we only charge for what we actually need to provide.
Admin
Admin Only
£99
From · All-in
- Personalised London admin plan
- SIM and banking comparisons with our pick
- Bank application details prepared for your review
- GP shortlist for your postcode
- Council tax form prepared for your borough
- Move-in profile & dashboard
- Arrival-week support for admin questions
Most popular
Most popular
Arrival Complete
£189
From · All-in
- Everything in Admin Only
- Bedding, bathroom, and starter pantry ready at the door
- Kitchen basics on the Full Starter setup
- Delivery window confirmed 48 hrs before
- Refundable deposit shown separately at intake
- Arrival-week support
Premium
Fully Settled
£379
From · All-in
- Everything in Arrival Complete
- Premium-grade bedding, kitchen, bathroom
- Grocery pre-stock on arrival
- Stronger delivery & access coordination
- Post-arrival check-in and two-week support window
- Refundable deposit shown separately at intake
Not sure which plan is right? Answer our questions and we'll tell you.
Roadmap
What's next
Ideas we're shaping, not products we're selling. Today SoftLanding is for individual movers arriving in London. These pages explain where we'd like to grow — you can register interest, but there's nothing to buy.
Coming soon
For universities & employers
One plan, one invoice, one arrival window — for universities, employers, and programmes bringing groups of international movers into London together.
See partner pageComing soon
Leave lighter — circular kits between movers
When your London chapter ends, we'd help close accounts, collect your kit, and pass usable items on to the next arrival instead of landfill.
Read the conceptComing soon
Ongoing support after move-in
Beyond the first weeks: utilities, renewals, deposit-protection help at move-out, local services, home upgrades. Today we focus on landing well — this is where we'd grow next.
Read the conceptFAQ
Promises and answers.
Arrival-week support
If something's missing or wrong in your kit when you arrive, we help fix it fast — replacement or refund.
Real human contact
A named contact through arrival week — not a chatbot, not a ticket queue.
Built by movers
Designed by people who arrived in London with no bank account, no SIM, and no kettle.
Delivery you can trust
We confirm a 2-hour delivery window 48 hours before you land — left with concierge, agent, or key safe.
One last step
Don't lose your first week.
Answer simple questions. Get your personalised setup plan. Arrive ready.
No card needed to submit your request · Quote locked for 60 days